Remote Working

3 Ways to Keep Your Remote Employees Dialed In

Brett Harney Collaboration, Communication, Hosted Phone, Unified Communications

While sales people have been traveling on the road for years working from remote locations, the rest of the office has been expected to be at their desks during business hours. But why? If they’re at their desk they’re more productive, right? Not necessarily. Rather than just names you see online or voices you hear during your semiweekly check-in meeting, …

Unified Communications

Choosing the Best Partner to Guide Your UC Journey

Brett Harney Cloud, Collaboration, Communication, Unified Communications

While deciding on your business’ path to Unified Communications (UC), you face a full spectrum of needs and challenges. And there’s no shortage of parties knocking on your door and offering to solve your problems. You’ll have to determine what type of partner can provide the guidance and support you require. You’ll be approached by product vendors and systems integrators, …

Summary of the State of the Phone Industry

Brett Harney Communication, Hosted Phone

CONFUSION!  That is the word to start this blog.  The world of premise-based phone technology is in a state of absolute confusion. During the last three months, the playing field has drastically condensed with quite a few mergers and acquisitions. In the midst of this M&A free for all, Mitel is staging itself to “buy” the competition.  And one of their bigger plays (Avaya) …

hosted phone

How to Assess the Staying Power of Your Phone System Vendor

Brett Harney Communication, Hosted Phone

AT&T is on track to acquire Time Warner. Avaya files for bankruptcy. Verizon acquires AOL. Windstream acquires Earthlink. These communications giants are facing tricky times while demand for wireless service and connection speed increases in tandem with increased price competition. There is certainly a wind of change that is bringing with it plenty of mergers and acquisitions. With all the …

SD-WAN

What Makes SD-WAN So Revolutionary?

Brett Harney Bandwidth management, Communication, Network Performance

SD-WAN (Software-Defined WAN) is the trending buzzword in the network communications world. At its core, SD-WAN utilizes centralized controlling to direct traffic via the strongest and fastest path. It combines the major benefits of SDN, cost efficiency and flexibility, and reproduces them using a WAN, allowing users to take advantage of all possible pathways, including public internet, to get the most value …